Privacy Policy

1. Introduction

ECOFLEXHOMES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to purchase expandable container homes.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account or sign in
• Place an order or make a purchase
• Contact our customer support
• Subscribe to our newsletter or communications

This information may include:

• Full name
• Email address
• Phone number
• Shipping address
• Order history and preferences

2.2 Payment Information

Payment processing is handled securely by our payment processor. We do not store your complete credit card information on our servers.

2.3 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and provide order tracking
• Customer Service: To respond to your inquiries, provide support, and resolve issues
• Communication: To send order confirmations, shipping updates, and administrative information
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Improvement: To analyze usage patterns and improve our website, products, and services
• Legal Compliance: To comply with legal obligations and protect our rights
• Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our business:

• Payment processing services
• Cloud storage and hosting services
• Shipping and logistics partners
• Email and communication services

4.2 Legal Requirements

We may disclose your information when required by law, legal process, or governmental requests, or to protect our rights, property, or safety, or that of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with prior notice to you.

4.4 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

• Secure encryption for data transmission
• Encrypted database storage with access controls
• Secure user authentication
• Regular security updates and monitoring
• Limited employee access on a need-to-know basis

While we use commercially reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for tax, accounting, and legal purposes for a minimum of 7 years.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at: (786) 365-7951

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain your shopping cart
• Authenticate your account
• Analyze website traffic and user behavior
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: